Términos del servicio

These Terms apply to purchases made from Ladypollys, operated by [Full legal name], located at [Full business address].

Contact email: support@ladypollys.com

Products

Ladypollys offers artwork and related products as described on individual product pages.

Please review the listed dimensions, materials, framing options, and production method before ordering. Whether an item is an original painting, a hand-painted reproduction, or a print will be identified in its description.

Room photographs may show styling examples. Only items expressly included in the product description form part of your purchase.

Artwork Appearance

Screen settings and lighting may affect how colors appear. Hand-painted products may have individual variations in brushwork and texture where stated in the description. These variations do not excuse material differences from the advertised product.

Orders

Please provide accurate contact and delivery information. After placing an order, you will receive an acknowledgment. The order becomes accepted when we send a separate acceptance or dispatch confirmation.

If we cannot fulfill your order, we will notify you and refund any payment collected for the unavailable items.

Prices and Payments

The applicable currency, product price, shipping charges, and taxes collected by us are displayed before you submit your order.

If an obvious pricing or listing error affects your order, we will contact you before proceeding. You may choose whether to accept the corrected information or cancel for a refund.

Delivery

Available destinations, delivery charges, and estimated delivery dates are shown before purchase. Please refer to our Shipping Policy for further details.

For consumer orders, the risk of loss generally remains with us until you or your nominated recipient physically receives the goods, subject to applicable law.

Cancellations and Returns

Our Return & Refund Policy explains how to exercise withdrawal rights and report damaged, faulty, or incorrect items.

Custom orders may have specific cancellation restrictions where permitted by law and disclosed before purchase.

Intellectual Property

Buying physical artwork does not transfer copyright or reproduction rights unless expressly agreed in writing. Website content may not be commercially copied or reused without permission from the relevant rights holder.

Customer-Provided Materials

If you submit photographs or other materials for a custom order, you must have the right to authorize their use for that purpose.

You grant us permission to use those materials only as necessary to prepare and fulfill your order. Any separate promotional use requires an appropriate additional permission.

Liability and Consumer Rights

Nothing in these Terms excludes liability that cannot legally be excluded or limits your mandatory rights regarding faulty, unsafe, or misdescribed goods.

Disputes

Contact support@ladypollys.com first so we can try to resolve any concern.

Applicable law: [Country or jurisdiction where the business is established]

Any choice of law or jurisdiction does not remove mandatory protections available to consumers under applicable law.

Changes

Updates to these Terms apply to future purchases. The terms in effect when your order was accepted govern that order.