Shopping at Ladypollys
This policy explains how payments are handled when you place an order with Ladypollys.
Accepted Payment Methods
The payment methods currently available for your order are displayed at checkout. Availability may vary depending on your location, currency, and device.
Please use only the payment options provided through our official checkout.
Prices and Currency
The currency applicable to your purchase is shown at checkout. Please review the final order total, including shipping charges and any taxes collected by us, before confirming payment.
If your payment account uses a different currency, your bank or payment provider may apply its own exchange rate and additional fees. These charges are determined by your provider.
Payment Processing
Payments are processed through the payment providers available at checkout. Your payment may be subject to authorization and security checks by your bank or payment provider.
An order acknowledgment confirms that we have received your order. Acceptance of your order is governed by our Terms of Service.
Unsuccessful Payments
If your payment is declined, check your billing information, available funds, and any authentication request from your bank.
If you are unsure whether a payment was completed, check for an order confirmation and contact us before placing the order again.
Do not email us your full card number, security code, banking password, or verification codes.
Refunds
Refund eligibility and timing are explained in our Return & Refund Policy.
Approved refunds are normally returned to the original payment method unless otherwise agreed. Your bank or payment provider may require additional time to display the credit.
Contact Us
For payment or order enquiries, email support@ladypollys.com.
Please include your order number, if available, and a brief description of the issue.
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